Yeshwant Satam

In the past companies noticed that their customers are getting frustrated by waiting for customer service agents for simple queries. “All our agents are busy. Your call is important to us. Please wait.” became a dreaded message for customers looking...

Good old-fashioned AI (or what is now called Traditional AI) is deterministic in nature, while Generative AI is more probabilistic. Traditional AI relies on explicit rules, logic, and predefined algorithms. Given the same input and conditions, it will always produce...

While discussions have been ongoing regarding the use of fine-tuned Large Language Models (LLMs) for specific enterprise needs, the high cost associated with cloud-based LLMs, including subscription fees and API usage charges, is becoming increasingly evident. This cost barrier has...

As the adoption of Generative AI in the enterprise accelerates, one question that will be on Management’s mind: "What does AI cost?" The answer, like most things in business, is nuanced: it depends on the specific needs of the enterprise....

The world of AI and its operational cousins can feel like an alphabet soup: AIOps, MLOps, DataOps, and now, GenAIOps. The key lies in understanding their distinct roles and how they can collaborate to deliver full potential of your Gen...

The demand for guaranteed product quality through comprehensive traceability is rapidly spreading beyond the pharmaceutical industry and into other manufacturing sectors. This rising demand stems from both increased customer awareness and stricter regulations. To address this need, manufacturers are turning...

I met an IT Head of a leading Manufacturing company in a social gathering. During our discussion, when he convincingly told me that current AI progress is destructive from the point of jobs done by humans and it’s going to...

Today almost all manufacturing verticals are highly competitive making it necessary to avoid any breakdown of the equipment in manufacturing process. This has made the past practice of Reactive Maintenance unacceptable. Aiming to eliminate breakdowns has other benefits like improved...