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Industry 4.0+: The Bridge to Industry 5.0

When Industry 4.0 was first coined (circa 2011), AI was primarily “Deterministic” and “Predictive.” It was about classifying defects or predicting when a something might fail. Since then, Generative AI (GenAI) and Agentic AI has emerged and has done significant advances in terms of core technology components and its applications. In my discussions with some  industry colleagues on understanding where Industry 4.0 stands today with these AI advancements, the sense I got was there is a belief, albeit wrong, that Industry 5.0 has replaced Industry 4.0 due to these advancements. So, before we talk about what these AI advances do to Industry 4.0, first lets us first get the misunderstanding out of the way in one sentence – Industry 5.0 complements the existing Industry 4.0 paradigm, not replace it, by highlighting research and innovation as drivers for a transition to a sustainable, human-centric and resilient industrial model.

A helpful way to view this is as two distinct but integrated layers:

  • Industry 4.0 is the “Technology Layer”: It focuses on machine-to-machine communication, IIoT connectivity, and autonomous digitalization to drive efficiency.
  • Industry 5.0 is the “Value Layer”: It serves as the “mission statement” for manufacturing, providing an ethical and societal wrapper that gives the technology its purpose.

Industry 5.0 was formally codified by the European Commission (EC) in 2021 with learning from disruptions of Covid-19 pandemic (Ref 1).

This Value Layer transitions the industry from a “Human-Out-of-the-Loop” model to a “Human-at-the-Center” collaboration by prioritizing three core pillars:

  • Human-Centricity: Technology is designed to adapt to the worker, treating them as an “investment / asset” rather than a mere cost or resource.
  • Sustainability: The goal shifts from simple efficiency to “Net Positive” impact, incorporating circular economy principles and low-carbon manufacturing.
  • Resilience: Influenced by the 2020–2022 global supply chain shocks, this pillar prioritizes a factory’s ability to pivot quickly (agility) over simply chasing the lowest possible unit cost.

If anybody is interested in the Intellectual Ancestor of Industry 5.0 – it is Japan’s “Society 5.0” (Ref 3).

One thing to guard against is – many technology vendors popularized an earlier, narrower version of Industry 5.0.

  • The Version: In this view, Industry 5.0 is simply Human-Robot Collaboration. It’s the era of the “Cobot” (Collaborative Robot), where the precision of a machine meets the creativity/craftsmanship of a human.
  • Cautionary Note: If you hear a hardware vendor talking about 5.0, they are usually referring to this “Man + Machine” technical setup. If you hear a policymaker or C-suite executive talking about it, they are usually referring to the broader “Human-Centric/Sustainable” EC framework.

Comparison at a Glance

Feature    Industry 4.0    Industry 5.0 (EC Formal)
Core Driver    Technology & Efficiency    Value & Purpose
Primary Goal    Automation & Connectivity    Human Wellbeing & Resilience
Role of AI    To replace/optimize human tasks    To augment/empower human talent
Success Metric    OEE (Overall Equipment Effectiveness)    ESG (Environmental, Social, Governance)

Now let us get back to what does the advances in Generative AI (GenAI) and Agentic AI mean for Industry 4.0 as it is still the ‘Technology Layer’ today. From what you see in the industry, below are the key alignments and shifts that have occurred to accommodate this evolution. Each of the points below are larger subjects. The view below is high level. Most of the shifts and alignments below are either in very early prototypes or active research.

  1. From “Predictive” to “Generative” Digital Twins

In the original Industry 4.0 framework, a Digital Twin was a virtual replica that mirrored physical reality to monitor and predict (predictive mirrors).

  • The Shift: With GenAI, Digital Twins have become Simulation Engines. Instead of just saying “this machine will fail,” GenAI can generate 10,000 synthetic failure scenarios to train models where real-world data is scarce (addressing the “small data” problem in niche manufacturing).
  • Agentic Alignment: Efforts are moving toward Agentic Digital Twins. These are not just mirrors; they are “agents” that can autonomously run “what-if” simulations in the background and then execute a physical change in the factory via the PLC (Programmable Logic Controller) without human intervention – currently primarily seen in research and pilot deployments.
  1. The Evolution of “Interoperability” (Natural Language Integration)

Original i4.0 focused heavily on vertical and horizontal integration via rigid protocols (OPC UA, MQTT, etc.).

  • The Shift: GenAI has introduced Semantic Interoperability. The “language barrier” between a legacy ERP system and a modern MES (Manufacturing Execution System) is being bridged by LLMs that can translate unstructured data and code.
  • Impact: We no longer require a specialized data scientist to write SQL queries for a report; a floor manager can ask an “Agentic Orchestrator” in natural language: “Rebalance the assembly line for 15% higher throughput using the current available staff,” and the agent negotiates the parameters across systems.

However, production deployments must pair language interfaces with strong schema grounding, access controls, and transactional guarantees before trusting agentic orchestration to change plant state. So, this necessitates transactional safeguards, conflict resolution, and human oversight in early stage.

  1. Re-defining the “Cyber-Physical System” (CPS)

The original definition of a CPS was a mechanism controlled or monitored by computer-based algorithms.

  • The Shift: We are seeing the rise of Cognitive-Physical Systems (Cog-PS).
  • Non-Agentic GenAI: Used for “Copilots”—or example, assisting maintenance technicians by synthesizing thousands of pages of manuals into a 3-step repair guide.
  • Agentic AI: These systems now possess multi-step reasoning. An agentic robot doesn’t just stop when it sees an obstacle (Traditional AI); it reasons through the delay, recalculates its path, notifies the next station of the delay, and adjusts its own speed to catch up.

But widespread closed‑loop autonomy requires staged validation, governance, and deterministic fallback. Agentic CPS are real and promising, but the path to safe, scalable autonomy is staged: build trust with copilots, validate with simulations and pilots, then expand agentic authority under strict governance.

  1. Convergence of Industry 4.0 and Industry 5.0

The emergence of GenAI has accelerated the transition to Industry 5.0, which adds “Human-Centricity” and “Resilience” to the efficiency of 4.0. This bridge can be referred to as Industry 4.0+, a reflection of how industries are extending beyond foundational digitalization to achieve higher autonomy, agility, and intelligence. A high-level view of differences is below.

Dimension

   Industry 4.0 (Traditional AI)

   Industry 4.0+ (GenAI / Agentic)

Worker Role    Operator of automated systems.    Collaborator with AI “Co-pilots.”
Optimization    Localized efficiency (OEE).    System-wide “Reasoning” and “Self-Healing.”
Design    CAD-based, human-led.    Generative Design (AI creates 100 iterations).
Maintenance    “If X, then Y” (Predictive).    “X happened, I’ve ordered parts and rescheduled.”

Industry 5.0 emphasizes human‑machine collaboration, neuroergonomic design, and operator empowerment—outcomes that GenAI copilots (AR guidance, SOP summarization, personalized dashboards) directly enable. Combining generative simulation, RAG grounding (Ref 4), and agentic orchestration (Ref 5) lets factories reason across supply, scheduling, and maintenance to self‑heal after disruptions, aligning with the complementary nature of 4.0 and 5.0.

  1. Updated Standards and Frameworks

Organizations like Platform Industrie 4.0 and NIST have begun updating their reference architectures (like RAMI 4.0) to include these new “Agentic” layers:

  • ISO/IEC 42001 (2023/2024): A new management system standard for AI that specifically addresses the governance needed for autonomous agents in industrial settings.
  • Synthetic Data Protocols: New frameworks are emerging to validate “Synthetic Data” generated by AI to ensure it doesn’t lead to “Model Collapse” in industrial safety systems.
    Note: For concept of Model Collapse, refer to my blog ‘Synthetic Data: A Double-Edged Sword?’ (Ref 2)

Many use the term “Industry 4.0+” mentioned above to bridge the gap between what industry was promised in 2011 and what is possible today. Below are some reasons why this informal term exists:

  1. The “Implementation Gap”

The original Industry 4.0 framework was highly theoretical. Many companies found that the “jump” to a fully autonomous, dark factory was too large.

  • The Term’s Purpose: Practitioners began using “4.0+” to describe the pragmatic, incremental upgrades to the existing 4.0 roadmap. It usually signifies the integration of Generative AI and Edge Computing into a system that was originally designed largely  for IIoT and Predictive Maintenance.
  1. Technical Maturity vs. Philosophical Shift

The reason we don’t have a formal “4.0+” definition is that the industry chose to move the “version number” to 5.0 to signal a change in intent, not just technology.

  • Industry 4.0+ is seen as a Vertical Upgrade: Better algorithms, faster 5G/6G, more powerful Agentic AI. It’s about doing the same things (efficiency, throughput) much better.
  • Industry 5.0 is a Horizontal Expansion: It adds new dimensions like worker well-being, CO2 neutrality, and supply chain resilience.
  1. How Different Groups Use “4.0+”

Because it isn’t formal, the definition potentially shifts depending on who you are talking to:

Player

   Their version of “Industry 4.0+”

Software Vendors    Usually means “Our software now has a GenAI Copilot.”
Academics    Refers to “Cyber-Physical-Social Systems”—the math of 4.0 meeting human behaviour.
System Integrators    Refers to “Brownfield 4.0″—upgrading legacy 3.0 machines with 4.0 intelligence using modern AI wrappers.

The best way to ensure that the vendors are really talking about solutions that have accommodated the recent AI technology advancements and not get blindsided by ‘+’, is to look at the AI Agency Level:

  • Level 1: AI observes / predicts / prescribes (Traditional 4.0). Based on patterns programmed. Very deterministic.
  • Level 2: AI suggests (Copilots/Non-agentic GenAI). Cognitive, knowledge driven, multidimensional
  • Level 3: AI executes & negotiates (Agentic 4.0+). Exhibits reasoning and multi-step autonomy.

These levels convey that the movement from Industry 4.0 to 5.0 as moving from “Smart Manufacturing” to “Thoughtful Manufacturing” as many in industry have started calling it.

In a separate blog post, we will explore how Industry 4.0 product vendors are responding to 4.0+ opportunity and 5.0 requirements.

References:

  1. Industry 5.0 , Towards a sustainable, human-centric and resilient European industry: https://op.europa.eu/en/publication-detail/-/publication/468a892a-5097-11eb-b59f-01aa75ed71a1/
    and
    https://op.europa.eu/en/publication-detail/-/publication/aed3280d-70fe-11eb-9ac9-01aa75ed71a1/language-en
  2. Synthetic Data: A Double-Edged Sword?’: https://aithoughts.org/synthetic-data-a-double-edged-sword/
  3. Industry 5.0, seriously?: https://investigationsquality.com/2025/05/31/industry-5-0-seriously/#:~:text=While%20Industry%204.0%20focused%20primarily,termed%20an%20%E2%80%9CImagination%20Society%E2%80%9D.
  4. Grounding AI Responses in Factual Data: https://medium.com/@minh.hoque/retrieval-augmented-generation-grounding-ai-responses-in-factual-data-b7855c059322
  5. Agentic orchestration: https://www.uipath.com/ai/what-is-agentic-orchestration

Global Collaborations: Managing AI Safety Paradox

In last few years AI is transforming industries and also poised to have significant impact on our daily lives. The whole space has got significant impetus after commercial availability of GenAI. It is stated by many and multiple times that industry needs to make sure that AI technologies are developed and deployed in a manner that is ethical, transparent, and accountable. There is a need for assurance of AI safety and trustworthiness. Otherwise, AI technologies which can do wonders in right hands, will create chaos if left without required oversight. This need for an oversight puts demands on the governments around the world to put in place policies and governance frameworks to provide guidelines that help steer the development and use of AI systems in directions that benefit society as a whole.

But governments around the world face challenges in ensuring the safety and trustworthiness of AI. Some of the key challenges are:

  1. Rapid Technological Advancement: AI technology is evolving at an unprecedented pace, making it difficult for regulations to keep up. This can lead to a gap between the development of AI and the implementation of effective safety measures.
  2. Complex Technical Nature: AI systems are often highly complex, involving intricate algorithms and large datasets. This complexity makes it challenging for policymakers and regulators who may not have the technical expertise to fully understand the risks and potential consequences.
  3. Diverse Applications: AI is being used in a wide range of sectors, from healthcare to finance to transportation. This diversity of applications means that different safety and trustworthiness concerns may arise in each sector, requiring tailored regulatory approaches.
  4. International Collaboration: AI development and deployment are increasingly global in nature, involving collaboration across countries. This necessitates international cooperation to establish consistent standards and regulations to prevent regulatory arbitrage and ensure global safety.
  5. Balancing Innovation and Regulation: Governments must strike a balance between encouraging innovation and ensuring safety. Overly restrictive regulations could stifle AI development, while lax regulations could lead to serious risks. This balance is a tightrope walk.
  6. Ethical Considerations: AI raises complex ethical questions, such as algorithmic bias, job displacement, and the potential for autonomous systems to make life-or-death decisions. Addressing these ethical concerns requires careful consideration and robust frameworks.
  7. Transparency and Explainability: AI systems, especially those based on machine learning, can be difficult to interpret and understand. Lack of transparency and explainability can hinder trust and accountability. But there is still lot of work to be done in this space.
  8. Security Risks: AI systems can be vulnerable to cyberattacks and manipulation, which could have serious consequences. Ensuring the security of AI systems is crucial for their safety and trustworthiness.
  9. Data Privacy: AI systems often rely on large amounts of data, raising concerns about privacy and data protection. Governments must balance the need for data to train AI models with the rights of individuals to protect their personal information.

These challenges require a coordinated effort between governments, private sector, academia, and civil society to develop effective solutions.

Many governments have taken steps and initiatives to address these challenges. Some have declared executive orders and laws. Some have established safety institutes for holistic approach to AI safety. Many have started collaborating also among themselves. Below, taking example of United Kingdom, is representative glimpse of how different governments are responding to the recognition that use of AI in Public Services and in Businesses is going to be unavoidable.

  • AI Safety Institute (AISI): Launched at the AI Safety Summit in November 2023, AISI is dedicated to advancing AI safety and governance. It conducts rigorous research, builds infrastructure to test AI safety, and collaborates with the wider research community, AI developers and other governments. Their aim is to also shape global policy making on the subject through such collaboration. (Ref 1)
  • AI Management Essentials (AIME) Tool: This tool includes a self-assessment questionnaire, a rating system, and a set of action points and recommendations to help businesses manage AI responsibly. AIME is based on the ISO/IEC 42001 standard, NIST framework, and E.U. AI Act. (Ref 2)
  • AI Assurance Platform: A centralized resource offering tools, services, and frameworks to help businesses navigate AI risks and improve trust in AI systems. (Ref 3)
  • Systemic Safety Grant Program: Provides funding for initiatives that develop the AI assurance ecosystem, with up to £200,000 available for each supporting project that investigates the societal risks associated with AI, including deepfakes, misinformation, and cyber-attacks. (Ref 4)
  • UK AISI Collaboration with Singapore: The UK AISI collaborates with Singapore to advance AI safety and governance. Both countries work together to ensure the safe, ethical, and responsible development and deployment of AI technologies. (Ref 5).

AISI UK has already started getting engaged with the industry. For example, jointly with AISI USA, it carried out Pre-Deployment Evaluation of Anthropic’s Upgraded Claude 3.5 Sonnet.

Many other countries have taken similar steps, like UK and US AISI partnership and UK and France AI Research Institute’s collaboration. On the other hand, many countries have not yet made this their priority.

The recognition that these efforts must transcend the country boundaries, there are initiatives that have come to exist. The most notable is International Network of AI Safety Institutes to boost cooperation on AI safety. A small overview of it below (Ref 6 & 7):

  • Formation and Members: Launched at the AI Seoul Summit in May 2024, the network includes the UK, US, Japan, France, Germany, Italy, Singapore, South Korea, Australia, Canada, and the European Union.
  • Objectives: The network aims to accelerate the advancement of AI safety science globally by promoting complementarity and interoperability between institutes and fostering a common international understanding of AI safety approaches.
  • Collaboration: Members coordinate research, share resources and information, develop best practices, and exchange or co-develop AI model evaluations.

AISIs, UN initiatives, and the International Network of AI Safety Institutes have made significant strides in promoting AI safety and trustworthiness, such as Collaboration including Industry-Academia Partnerships, Standards Setting, Knowledge Sharing, and defining comprehensive frameworks for ethical AI development and use. But concrete effects of these achievements are still emerging. While concrete outcomes may take time to materialize, these initiatives have laid the foundation for a safer and more trustworthy AI future.

References:

  1. AISI (AI Safety Institute) https://www.aisi.gov.uk/
  2. UK Government Introduces Self-Assessment Tool to Help Businesses Manage AI Use by Fiona Jackson – TechRepublic https://www.techrepublic.com/article/uk-government-ai-management-essentials/
  3. UK government launches AI assurance platform for enterprises by Sebastian Klovig Skelton – TechTarget/ComputerWeekly https://www.computerweekly.com/news/366615318/UK-government-launches-AI-assurance-platform-for-enterprises
  4. AISI’s Systemic AI Safety Grant https://www.aisi.gov.uk/work/advancing-the-field-of-systemic-ai-safety-grants-open
  5. UK & Singapore collaboration on AI Safety https://www.mddi.gov.sg/new-singapore-uk-agreement-to-strengthen-global-ai-safety-and-governance/
  6. Press Release https://www.gov.uk/government/news/global-leaders-agree-to-launch-first-international-network-of-ai-safety-institutes-to-boost-understanding-of-ai
  7. CSIS report https://www.csis.org/analysis/ai-safety-institute-international-network-next-steps-and-recommendations

 

Generative AI in Product Genealogy Solution in Manufacturing

The demand for guaranteed product quality through comprehensive traceability is rapidly spreading beyond the pharmaceutical industry and into other manufacturing sectors. This rising demand stems from both increased customer awareness and stricter regulations. To address this need, manufacturers are turning to Product Traceability, also known as Product Genealogy, solutions.

Efforts over the past 4-5 years, even by Micro, Small and Medium Enterprises (MSMEs), to embrace digitalization and align with Industry 4.0 principles have paved the way for the deployment of hybrid Product Genealogy solutions. These solutions combine digital technology with human interventions. However, the emergence of readily available and deployable Generative AI models presents a promising opportunity to further eliminate human intervention, ultimately boosting manufacturing profitability.

To illustrate this potential, let’s consider the Long Steel Products Industry. This industry encompasses a diverse range of products, from reinforcement bars (rebars) used in civil construction with less stringent requirements, to specialized steel rods employed in demanding applications like automobiles and aviation.

The diagram below gives a high-level view of the manufacturing process stages.

Beyond core process automation done under Industry 3.0, steel manufacturers have embraced digitalization through Visualization Solutions. These solutions leverage existing sensors, supplemented by new ones and IIoT (Industrial IoT) technology, to transform data collection. They gather data from the production floor, send it to cloud hosted Visualization platforms, and process it into meaningful textual and graphical insights presented through dashboards. This empowers data-driven decision-making by providing valuable management insights, significantly improving efficiency, accuracy, and decision-making speed, ultimately benefiting the bottom line.

However, human involvement remains high in decision-making, defining actions, and implementing them on the production floor. This is where Generative AI, a disruptive technology, enters the scene.

Imagine a production process equipped with a pre-existing Visualization solution, constantly collecting data from diverse sensors throughout the production cycle. Let’s explore how Generative AI adds value in such a plant, specifically focusing on long steel products where each batch run (“campaign”) typically produces rods/bars with distinct chemical compositions (e.g., 8mm with one composition, 14mm with another).

Insights and Anomalies

  • Real-time data from diverse production sensors (scrap sorting, melting, rolling, cooling) feeds into a Time-Series database. This multi-modal telemetry data, like temperature, pressure, chemical composition, vibration, visual information etc., fuels a Visualization platform generating predefined dashboards and alerts. With training and continuous learning, Generative AI models analyse this data in real-time, identifying patterns and deviations not envisaged by predefined expectations. These AI-inferred insights, alongside predefined alerts, highlight potential issues like unexpected temperature spikes, unusual pressure fluctuations, or off-spec chemical composition.
  • If trained on historical and ongoing ‘action taken’ data, the AI model can generate partial or complete configurations (“recipes”) for uploading to PLCs (Programmable Logic Controllers). These recipes, tailored for specific campaigns based on desired results, adjust equipment settings like temperature, cooling water flow, and conveyor speed. The PLCs then transmit these configs to equipment controllers, optimizing production for each unique campaign.
  • Individual bars can be identified within a campaign using QR code stickers, engraved codes, or even software-generated IDs based on sensor data. This ID allows the AI to link process and chemical data (known as ‘Heat Chemistry’) to each specific bar. This information helps identify non-conforming products early, preventing them from reaching final stages. For example, non-conforming bars can be automatically separated at the cooling bed before reaching bundling stations.
  • Customers can access detailed information about the specific processes and materials used to create their steel products, including actual chemistry and physical quality data points. This transparency builds trust in the product’s quality and origin, differentiating your brand in the market.

Enriched Data Records

  • The AI model’s capabilities extend beyond mere interpretation of raw sensor data—it actively enriches it with additional information. This enrichment process encompasses:
    • Derived features: AI extracts meaningful variables from sensor data, such as calculating cooling rates from temperature readings or estimating carbon content from spectral analysis.
    • Contextualization: AI seamlessly links data points to specific production stages, equipment used, and even raw material batch information, providing a holistic view of the manufacturing process.
    • Anomaly flagging: AI vigilantly marks data points that deviate from expected values, making critical events easily identifiable and facilitating prompt corrective actions. This also helps in continuous learning by the AI model.
  • This enriched data forms a comprehensive digital history for each bar, providing invaluable insights that fuel process optimization and quality control initiatives.

While the aforementioned functionalities showcase Generative AI’s immediate impact on traceability, its potential extends far beyond. Trained and self-learning models pave the way for advancements like predictive maintenance, product simulation, waste forecasting, and even autonomous recipe management. However, these exciting future applications lie beyond the scope of this blog.

Despite its nascent stage in long steel product genealogy, Generative AI is already attracting significant attention from various companies and research initiatives. This growing interest underscores its immense potential to revolutionize the industry.

Challenges and Considerations

  • Data Quality and Availability: The success of AI-powered traceability hinges on accurate and complete data throughout the production process. Integrating AI with existing infrastructure and ensuring data consistency across systems pose significant challenges.
  • Privacy and Security Concerns: Sensitive data about materials, processes, and customers must be protected. Secure data storage, robust access control mechanisms, and compliance with relevant regulations are paramount.
  • Scalability and Cost-Effectiveness: Implementing AI-based solutions requires investment in hardware, software, and expert skills. Careful ROI analysis and planning are crucial to avoid budget overruns. Scaling these solutions to large facilities and complex supply chains requires thoughtful cost analysis and strategic planning.

By addressing these challenges and unlocking the power of Generative AI, manufacturers can establish robust and transparent product traceability systems. This, in turn, will lead to enhanced product quality, increased customer trust, and more sustainable practices.

GenAi & LLM: Impact on Human Jobs

I met an IT Head of a leading Manufacturing company in a social gathering. During our discussion, when he convincingly told me that current AI progress is destructive from the point of jobs done by humans and it’s going to be doomsday, I realized that many would be carrying a similar opinion, which I felt needs to be corrected.

A good starting point to understand impact of AI on jobs done by humans today is the World Economic Forum’s white paper published in September 2023 (Reference 1). It gives us a fascinating glimpse into the future of work in the era of Generative AI (GenAi) and Large Language Models (LLM). This report sheds light on the intricate dance between Generative AI and the future of employment, revealing some nuanced trends that are set to reshape the job market. Few key messages from the paper are below.

At the heart of the discussion is the distinction between jobs that are ripe for augmentation and those that face the prospect of automation. According to the report, jobs that involve routine, repetitive tasks are at a higher risk of automation. Tasks that can be easily defined and predicted might find themselves in the capable hands of AI. Think data entry, basic analysis, and other rule-based responsibilities. LLMs, with their ability to understand and generate human-like text, excel in scenarios where the tasks are well-defined and can be streamlined.

However, it’s not a doomsday scenario for human workers. In fact, the report emphasizes the idea of job augmentation rather than outright replacement. This means that while certain aspects of a job may be automated, there’s a simultaneous enhancement of human capabilities through collaboration with LLMs. It’s a symbiotic relationship where humans leverage the strengths of AI to become more efficient and dynamic in their roles. For instance, content creation, customer service, and decision-making processes could see a significant boost with the integration of LLMs.

Interestingly, the jobs that seem to thrive in this evolving landscape are the ones requiring a distinctly human touch. Roles demanding creativity, critical thinking, emotional intelligence, and nuanced communication are poised to flourish. LLMs, despite their impressive abilities, still grapple with the complexity of human emotions and the subtleties of creative expression. This places humans in a unique position to contribute in ways that machines currently cannot. But here the unique ability of LLMs to understand context, generate human-like text, and even assist in complex problem-solving, positions them as valuable tools for humans.

Imagine a future where content creation becomes a collaborative effort between human creativity and AI efficiency, or where customer service benefits from the empathetic understanding of LLMs. Decision-making processes, too, could see a paradigm shift as humans harness the analytical prowess of AI to make more informed and strategic choices.

There is also creation of new type of jobs, emerging jobs as it is called. For example, Ethics and Governance Specialists is one such emerging job.

The said paper further nicely brings together a view of job exposure by functional area and by industry groups: ranked by exposure (augmentation and automation potential) across large number of jobs to give reader a feel of what is stated above.

In essence, the report paints a picture of a future where humans and AI are not adversaries but partners in progress. The workplace becomes a dynamic arena where humans bring creativity, intuition, and emotional intelligence to the table, while LLMs contribute efficiency, data processing power, and a unique form of problem-solving. The key takeaway is one of collaboration, where the fusion of human and machine capabilities leads to a more productive, innovative, and engaging work environment. So, as we navigate this evolving landscape, it’s not about job replacement; it’s about embracing the opportunities that arise when humans and LLMs work hand in virtual hand.

 

References:

1.      Jobs of Tomorrow: Large Language Models and Jobs, September 2023. A World Economic Forum (WEF) white paper jointly authored by WEF and Accenture. https://www3.weforum.org/docs/WEF_Jobs_of_Tomorrow_Generative_AI_2023.pdf