Recently Published
Beyond the script: The future of digital customer service
3 mn read In the past companies noticed that their customers are getting frustrated by waiting for customer service agents for simple queries. “All our agents are busy. Your call is important to us. Please wait.” became a dreaded message for customers looking for answer to their simple queries. So many companies launched Chat Bots as part digitalizing […]
AI use cases for the Manufacturing Vertical
2 mn read AI Use cases in Industrial Vertical Lots of news and talk about AI Usecases in Technology, retail consumer and health care verticals. I feel we need more focus on manufacturing vertical which can get enormous benefits from this exciting new technology. After large amount of shifting manufacturing to low cost countries, now rich/developed countries are […]
AI Symphony in Airline Enterprises
5 mn read Good old-fashioned AI (or what is now called Traditional AI) is deterministic in nature, while Generative AI is more probabilistic. Traditional AI relies on explicit rules, logic, and predefined algorithms. Given the same input and conditions, it will always produce the same output. This predictability ensures transparent behavior and decision-making processes. Generative AI, on the […]
GenAI Adoption – Challenges in Manufacturing Enterprise
3 mn read While discussions have been ongoing regarding the use of fine-tuned Large Language Models (LLMs) for specific enterprise needs, the high cost associated with cloud-based LLMs, including subscription fees and API usage charges, is becoming increasingly evident. This cost barrier has been a major hurdle for many enterprises seeking to transition GenAI-powered solutions from pilot programs […]
Gen AI adoption: Is your budget ready?
3 mn read As the adoption of Generative AI in the enterprise accelerates, one question that will be on Management’s mind: “What does AI cost?” The answer, like most things in business, is nuanced: it depends on the specific needs of the enterprise. For a rough estimates, you can look at comparable businesses. For example, small enterprises with […]
The ‘Ops’ in the GenAI World
5 mn read The world of AI and its operational cousins can feel like an alphabet soup: AIOps, MLOps, DataOps, and now, GenAIOps. The key lies in understanding their distinct roles and how they can collaborate to deliver full potential of your Gen AI adoption and data investments. Definitions AIOps, which stands for Artificial Intelligence for IT Operations, […]
Beyond the script: The future of digital customer service
3 mn read In the past companies noticed that their customers are getting frustrated by waiting for customer service agents for simple queries. “All our agents are busy. Your call is important to us. Please wait.” became a dreaded message for customers looking for answer to their simple queries. So many companies launched Chat Bots as part digitalizing […]
AI use cases for the Manufacturing Vertical
2 mn read AI Use cases in Industrial Vertical Lots of news and talk about AI Usecases in Technology, retail consumer and health care verticals. I feel we need more focus on manufacturing vertical which can get enormous benefits from this exciting new technology. After large amount of shifting manufacturing to low cost countries, now rich/developed countries are […]
AI Symphony in Airline Enterprises
5 mn read Good old-fashioned AI (or what is now called Traditional AI) is deterministic in nature, while Generative AI is more probabilistic. Traditional AI relies on explicit rules, logic, and predefined algorithms. Given the same input and conditions, it will always produce the same output. This predictability ensures transparent behavior and decision-making processes. Generative AI, on the […]
GenAI Adoption – Challenges in Manufacturing Enterprise
3 mn read While discussions have been ongoing regarding the use of fine-tuned Large Language Models (LLMs) for specific enterprise needs, the high cost associated with cloud-based LLMs, including subscription fees and API usage charges, is becoming increasingly evident. This cost barrier has been a major hurdle for many enterprises seeking to transition GenAI-powered solutions from pilot programs […]
Gen AI adoption: Is your budget ready?
3 mn read As the adoption of Generative AI in the enterprise accelerates, one question that will be on Management’s mind: “What does AI cost?” The answer, like most things in business, is nuanced: it depends on the specific needs of the enterprise. For a rough estimates, you can look at comparable businesses. For example, small enterprises with […]
The ‘Ops’ in the GenAI World
5 mn read The world of AI and its operational cousins can feel like an alphabet soup: AIOps, MLOps, DataOps, and now, GenAIOps. The key lies in understanding their distinct roles and how they can collaborate to deliver full potential of your Gen AI adoption and data investments. Definitions AIOps, which stands for Artificial Intelligence for IT Operations, […]